Privacy Policy

Last updated: 3 August 2026. This policy applies to the Scientific Supa-Kill website and related enquiry handling. It does not reduce any rights you may have under applicable South African law.

1. Responsible party

Scientific Supa-Kill cc is the responsible party for personal information processed through this website unless a specific transaction or distribution arrangement states otherwise.

Contact: View privacy email | View privacy telephone.

2. Personal information we may process

• Identity and contact details, including name, business name, email address, telephone number and address where supplied.
• Business enquiry details, including product interest, compliance document requests, distributor enquiries and support information.
• Technical information, including IP address, browser type, device information, pages viewed, approximate interaction dates and security logs.
• Messages, attachments or documents voluntarily sent to us.
• Admin-user information where authorised users access protected website management areas.

3. How we collect information

We collect information directly from you when you send an enquiry, email us, call us, request product or document information, or use an authorised admin function. Limited technical data may also be collected automatically by the website, hosting environment, security tools or analytics tools where enabled.

4. Why we process information

• To respond to product, distributor, safety, document and business enquiries.
• To provide compliance documents, product support and responsible-use guidance.
• To manage website security, diagnostics, backups, abuse prevention and admin access.
• To keep business records required for operational, legal, regulatory or accounting purposes.
• To improve website structure, content and usability where analytics or browser storage is enabled.
• To comply with applicable law, lawful requests, regulatory duties or dispute-management obligations.

5. Analytics information

When analytics consent is enabled, Google Analytics may process limited technical and interaction information to help us understand navigation, product-list use, product views, compliance-document actions, outbound links, video engagement, purchase-enquiry intent and contact-route selection. Our custom event parameters are designed not to include telephone numbers, email addresses, enquiry text, URL query strings or other direct identifiers.

6. Lawful basis

We process personal information where it is necessary to respond to your request, perform or prepare for a business relationship, comply with law, protect legitimate business and security interests, or where you have given consent for a specific purpose.

7. Sharing of information

We do not sell personal information. We may share information only where reasonably necessary with hosting providers, website administrators, analytics providers, professional advisers, distributors, logistics or support partners, regulators, law enforcement or another party where required by law or necessary to protect rights, safety or legitimate business interests.

8. International transfers

Some technology providers, email systems, analytics services or hosting infrastructure may process data outside South Africa. Where this occurs, we aim to use reputable providers and appropriate safeguards, contractual protections or lawful transfer grounds.

9. Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet service can be guaranteed as completely secure. Users should avoid sending unnecessary sensitive information through general website or email channels.

10. Retention

We keep personal information only for as long as reasonably required for the purpose collected, business recordkeeping, product support history, legal compliance, dispute handling, security monitoring or backup retention. When information is no longer required, it may be deleted, anonymised or securely archived.

11. Your rights

Subject to applicable law, you may request access to personal information we hold about you, ask for correction or deletion, object to certain processing, withdraw consent where processing depends on consent, and lodge a complaint with the Information Regulator South Africa.

To exercise a right, contact us using the details above. We may need to verify your identity before acting on a request.

12. Children and sensitive information

This website is intended for business, product and compliance information. It is not directed at children. Do not submit information about children, health, biometric data, financial records, identity numbers or other sensitive information unless specifically requested for a lawful and necessary purpose.

13. Direct marketing

We may contact existing customers or business contacts about relevant product, document or service information where lawful. You can ask us to stop non-essential marketing communication at any time.

14. Security incidents

If we become aware of a personal-information security compromise that legally requires notification, we will take appropriate steps in line with applicable law, including notifying affected persons and/or the Information Regulator where required.

15. Changes to this policy

We may update this policy when our website, operational processes, service providers or legal obligations change. The latest version published on this page applies from the date stated above.